{"id":6,"date":"2025-01-13T18:39:47","date_gmt":"2025-01-13T18:39:47","guid":{"rendered":"https:\/\/interadventuresperu.com\/libro-reclamaciones\/?page_id=6"},"modified":"2026-07-08T17:13:08","modified_gmt":"2026-07-08T17:13:08","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/interadventuresperu.com\/libro-reclamaciones\/","title":{"rendered":"Inicio"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6\" class=\"elementor elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed71cd2 e-flex e-con-boxed e-con e-parent\" data-id=\"6ed71cd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fef71aa elementor-widget elementor-widget-shortcode\" data-id=\"fef71aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<!-- Cargar Tailwind CSS aislado -->\n\t\t<script src=\"https:\/\/cdn.tailwindcss.com\"><\/script>\n\t\t<script>\n\t\t\ttailwind.config = {\n\t\t\t\tprefix: 'tw-lr-',\n\t\t\t\tcorePlugins: {\n\t\t\t\t\tpreflight: false,\n\t\t\t\t}\n\t\t\t}\n\t\t<\/script>\n\t\t\n\t\t<style>\n\t\t\t\/* Estilos base m\u00ednimos para los inputs *\/\n\t\t\t.tw-lr-input-base {\n\t\t\t\tbox-sizing: border-box !important;\n\t\t\t\toutline: none !important;\n\t\t\t}\n\t\t<\/style>\n\n\t\t<div class=\"tw-lr-w-full tw-lr-max-w-4xl tw-lr-mx-auto tw-lr-font-sans tw-lr-text-gray-900 tw-lr-bg-white tw-lr-shadow-lg tw-lr-rounded-2xl tw-lr-overflow-hidden tw-lr-my-8\">\n\t\t\t\n\t\t\t<div class=\"tw-lr-bg-gray-100 tw-lr-border-b tw-lr-border-gray-300 tw-lr-p-8 tw-lr-text-center\">\n\t\t\t\t<h2 class=\"tw-lr-text-3xl tw-lr-font-semibold tw-lr-text-black tw-lr-m-0 tw-lr-mb-2\">Libro de Reclamaciones<\/h2>\n\t\t\t\t<p class=\"tw-lr-text-sm tw-lr-text-gray-900 tw-lr-opacity-70 tw-lr-m-0\">Virtual - Ay\u00fadanos a mejorar<\/p>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"tw-lr-p-8\">\n\t\t\t\t<div class=\"tw-lr-bg-gray-100 tw-lr-rounded-xl tw-lr-p-5 tw-lr-mb-8 tw-lr-border tw-lr-border-gray-300\">\n\t\t\t\t\t<div class=\"tw-lr-grid tw-lr-grid-cols-1 md:tw-lr-grid-cols-3 tw-lr-gap-4 tw-lr-text-sm\">\n\t\t\t\t\t\t<div><span class=\"tw-lr-block tw-lr-text-gray-900 tw-lr-font-semibold\">Empresa:<\/span> INTERCAMBIOS CULTURALES S.A.C.<\/div>\n\t\t\t\t\t\t<div><span class=\"tw-lr-block tw-lr-text-gray-900 tw-lr-font-semibold\">RUC:<\/span> 20601813808<\/div>\n\t\t\t\t\t\t<div><span class=\"tw-lr-block tw-lr-text-gray-900 tw-lr-font-semibold\">Direcci\u00f3n:<\/span> CAL. SALINAR N\u00daMERO 137<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<form id=\"libro-reclamaciones-form\" action=\"#\" method=\"POST\" class=\"tw-lr-space-y-10\">\n\t\t\t\t\t\n\t\t\t\t\t<!-- SECCI\u00d3N 1 -->\n\t\t\t\t\t<div>\n\t\t\t\t\t\t<h3 class=\"tw-lr-text-lg tw-lr-font-semibold tw-lr-text-black tw-lr-border-b tw-lr-border-gray-300 tw-lr-pb-2 tw-lr-mb-5\">1. Identificaci\u00f3n del consumidor reclamante<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"tw-lr-grid tw-lr-grid-cols-1 md:tw-lr-grid-cols-3 tw-lr-gap-5\">\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_nombre\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Nombre *<\/label>\n\t\t\t\t\t\t\t\t<input type=\"text\" id=\"lr_nombre\" name=\"nombre\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_primer_apellido\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Primer apellido *<\/label>\n\t\t\t\t\t\t\t\t<input type=\"text\" id=\"lr_primer_apellido\" name=\"primer_apellido\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_segundo_apellido\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Segundo apellido *<\/label>\n\t\t\t\t\t\t\t\t<input type=\"text\" id=\"lr_segundo_apellido\" name=\"segundo_apellido\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_tipo_documento\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Tipo doc. *<\/label>\n\t\t\t\t\t\t\t\t<select id=\"lr_tipo_documento\" name=\"tipo_documento\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Selecci\u00f3n...<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"DNI\">DNI<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"CE\">Carnet de Extranjer\u00eda<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pasaporte\">Pasaporte<\/option>\n\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-2\">\n\t\t\t\t\t\t\t\t<label for=\"lr_numero_documento\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">N\u00famero de documentaci\u00f3n *<\/label>\n\t\t\t\t\t\t\t\t<input type=\"text\" id=\"lr_numero_documento\" name=\"numero_documento\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_departamento\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Departamento *<\/label>\n\t\t\t\t\t\t\t\t<select id=\"lr_departamento\" name=\"departamento\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccionar...<\/option>\n\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_provincia\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Provincia *<\/label>\n\t\t\t\t\t\t\t\t<select id=\"lr_provincia\" name=\"provincia\" required disabled class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow disabled:tw-lr-opacity-50\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccionar...<\/option>\n\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_distrito\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Distrito *<\/label>\n\t\t\t\t\t\t\t\t<select id=\"lr_distrito\" name=\"distrito\" required disabled class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow disabled:tw-lr-opacity-50\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccionar...<\/option>\n\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-2\">\n\t\t\t\t\t\t\t\t<label for=\"lr_direccion_cliente\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Direcci\u00f3n exacta *<\/label>\n\t\t\t\t\t\t\t\t<input type=\"text\" id=\"lr_direccion_cliente\" name=\"direccion_cliente\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_referencia\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Referencia<\/label>\n\t\t\t\t\t\t\t\t<input type=\"text\" id=\"lr_referencia\" name=\"referencia\" class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-2\">\n\t\t\t\t\t\t\t\t<label for=\"lr_correo\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Correo electr\u00f3nico *<\/label>\n\t\t\t\t\t\t\t\t<input type=\"email\" id=\"lr_correo\" name=\"correo_electronico\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_celular\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Celular *<\/label>\n\t\t\t\t\t\t\t\t<input type=\"tel\" id=\"lr_celular\" name=\"celular\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-3\">\n\t\t\t\t\t\t\t\t<label class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-2\">\u00bfEres menor de edad? *<\/label>\n\t\t\t\t\t\t\t\t<div class=\"tw-lr-flex tw-lr-items-center tw-lr-space-x-4\">\n\t\t\t\t\t\t\t\t\t<label class=\"tw-lr-flex tw-lr-items-center tw-lr-space-x-2 tw-lr-cursor-pointer\">\n\t\t\t\t\t\t\t\t\t\t<input type=\"radio\" name=\"menor_edad\" value=\"Si\" required class=\"tw-lr-w-4 tw-lr-h-4 tw-lr-text-gray-900 focus:tw-lr-ring-gray-900 tw-lr-border-gray-300\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"tw-lr-text-sm tw-lr-text-gray-900\">S\u00ed<\/span>\n\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<label class=\"tw-lr-flex tw-lr-items-center tw-lr-space-x-2 tw-lr-cursor-pointer\">\n\t\t\t\t\t\t\t\t\t\t<input type=\"radio\" name=\"menor_edad\" value=\"No\" required checked class=\"tw-lr-w-4 tw-lr-h-4 tw-lr-text-gray-900 focus:tw-lr-ring-gray-900 tw-lr-border-gray-300\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"tw-lr-text-sm tw-lr-text-gray-900\">No<\/span>\n\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- SECCI\u00d3N 2 -->\n\t\t\t\t\t<div>\n\t\t\t\t\t\t<h3 class=\"tw-lr-text-lg tw-lr-font-semibold tw-lr-text-black tw-lr-border-b tw-lr-border-gray-300 tw-lr-pb-2 tw-lr-mb-5\">2. Detalle del reclamo y orden del consumidor<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"tw-lr-grid tw-lr-grid-cols-1 md:tw-lr-grid-cols-2 tw-lr-gap-5\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_tipo_reclamo\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Tipo de acci\u00f3n *<\/label>\n\t\t\t\t\t\t\t\t<select id=\"lr_tipo_reclamo\" name=\"tipo_reclamo\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccionar...<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Reclamacion\">Reclamaci\u00f3n (1)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Queja\">Queja (2)<\/option>\n\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t<p class=\"tw-lr-text-xs tw-lr-text-gray-900 tw-lr-opacity-70 tw-lr-mt-1 tw-lr-leading-tight\">\n\t\t\t\t\t\t\t\t\t(1) Reclamaci\u00f3n: Desacuerdo con el producto\/servicio.<br>\n\t\t\t\t\t\t\t\t\t(2) Queja: Malestar o insatisfacci\u00f3n con la atenci\u00f3n al p\u00fablico.\n\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_tipo_consumo\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Tipo de consumo *<\/label>\n\t\t\t\t\t\t\t\t<select id=\"lr_tipo_consumo\" name=\"tipo_consumo\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccionar...<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Producto\">Producto<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Servicio\">Servicio<\/option>\n\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_numero_pedido\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">N\u00ba de pedido *<\/label>\n\t\t\t\t\t\t\t\t<input type=\"text\" id=\"lr_numero_pedido\" name=\"numero_pedido\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1\">\n\t\t\t\t\t\t\t\t<label for=\"lr_monto\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Monto reclamado (S\/.)<\/label>\n\t\t\t\t\t\t\t\t<input type=\"number\" step=\"0.01\" id=\"lr_monto\" name=\"monto_reclamado\" class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-2\">\n\t\t\t\t\t\t\t\t<label for=\"lr_descripcion_producto\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Descripci\u00f3n del producto o servicio *<\/label>\n\t\t\t\t\t\t\t\t<textarea id=\"lr_descripcion_producto\" name=\"descripcion_producto\" rows=\"3\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow tw-lr-resize-y\"><\/textarea>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-2\">\n\t\t\t\t\t\t\t\t<div class=\"tw-lr-grid tw-lr-grid-cols-1 md:tw-lr-grid-cols-3 tw-lr-gap-4\">\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<label for=\"lr_fecha_compra\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Fecha de compra<\/label>\n\t\t\t\t\t\t\t\t\t\t<input type=\"date\" id=\"lr_fecha_compra\" name=\"fecha_compra\" class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow tw-lr-text-sm\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<label for=\"lr_fecha_consumo\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Fecha de consumo<\/label>\n\t\t\t\t\t\t\t\t\t\t<input type=\"date\" id=\"lr_fecha_consumo\" name=\"fecha_consumo\" class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow tw-lr-text-sm\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<label for=\"lr_fecha_caducidad\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Fecha de caducidad<\/label>\n\t\t\t\t\t\t\t\t\t\t<input type=\"date\" id=\"lr_fecha_caducidad\" name=\"fecha_caducidad\" class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow tw-lr-text-sm\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-2\">\n\t\t\t\t\t\t\t\t<label for=\"lr_detalle_reclamo\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Detalle de la Reclamaci\u00f3n \/ Queja *<\/label>\n\t\t\t\t\t\t\t\t<textarea id=\"lr_detalle_reclamo\" name=\"detalle_reclamo\" rows=\"4\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow tw-lr-resize-y\"><\/textarea>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"tw-lr-col-span-1 md:tw-lr-col-span-2\">\n\t\t\t\t\t\t\t\t<label for=\"lr_pedido_cliente\" class=\"tw-lr-block tw-lr-text-sm tw-lr-font-medium tw-lr-text-black tw-lr-mb-1\">Pedido del Cliente *<\/label>\n\t\t\t\t\t\t\t\t<textarea id=\"lr_pedido_cliente\" name=\"pedido_cliente\" rows=\"3\" required class=\"tw-lr-input-base tw-lr-w-full tw-lr-px-4 tw-lr-py-2.5 tw-lr-rounded-lg tw-lr-border tw-lr-border-gray-400 tw-lr-bg-white  focus:tw-lr-ring-2 focus:tw-lr-ring-gray-800 focus:tw-lr-border-gray-800 tw-lr-transition-shadow tw-lr-resize-y\"><\/textarea>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- T\u00c9RMINOS Y CONDICIONES -->\n\t\t\t\t\t<div class=\"tw-lr-bg-gray-100 tw-lr-p-5 tw-lr-rounded-xl tw-lr-border tw-lr-border-gray-300 tw-lr-text-sm\">\n\t\t\t\t\t\t<div class=\"tw-lr-flex tw-lr-items-start tw-lr-mb-4\">\n\t\t\t\t\t\t\t<div class=\"tw-lr-flex tw-lr-items-center tw-lr-h-5\">\n\t\t\t\t\t\t\t\t<input id=\"lr_terminos1\" name=\"terminos1\" type=\"checkbox\" required class=\"tw-lr-w-4 tw-lr-h-4 tw-lr-text-gray-900 focus:tw-lr-ring-gray-900 tw-lr-border-gray-300 tw-lr-rounded\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"tw-lr-ml-3 tw-lr-text-sm\">\n\t\t\t\t\t\t\t\t<label for=\"lr_terminos1\" class=\"tw-lr-font-medium tw-lr-text-black tw-lr-cursor-pointer\">Declaro que soy el due\u00f1o del servicio y acepto el contenido de este formulario al declarar bajo Declaraci\u00f3n Jurada la veracidad de los hechos descritos. *<\/label>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<ul class=\"tw-lr-list-disc tw-lr-pl-5 tw-lr-space-y-1 tw-lr-text-gray-900 tw-lr-opacity-70 tw-lr-text-xs tw-lr-mb-4\">\n\t\t\t\t\t\t\t<li>La formulaci\u00f3n del reclamo no excluye el recurso a otros medios de resoluci\u00f3n ni es requisito previo para presentar una denuncia ante Indecopi.<\/li>\n\t\t\t\t\t\t\t<li>El proveedor deber\u00e1 responder a la reclamaci\u00f3n en un plazo m\u00e1ximo de quince (15) d\u00edas naturales.<\/li>\n\t\t\t\t\t\t\t<li>El cliente autoriza a ser contactado despu\u00e9s para evaluar la calidad y satisfacci\u00f3n del proceso.<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"tw-lr-flex tw-lr-items-start\">\n\t\t\t\t\t\t\t<div class=\"tw-lr-flex tw-lr-items-center tw-lr-h-5\">\n\t\t\t\t\t\t\t\t<input id=\"lr_terminos2\" name=\"terminos2\" type=\"checkbox\" required class=\"tw-lr-w-4 tw-lr-h-4 tw-lr-text-gray-900 focus:tw-lr-ring-gray-900 tw-lr-border-gray-300 tw-lr-rounded\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"tw-lr-ml-3 tw-lr-text-sm\">\n\t\t\t\t\t\t\t\t<label for=\"lr_terminos2\" class=\"tw-lr-font-medium tw-lr-text-black tw-lr-cursor-pointer\">He le\u00eddo y acepto la Pol\u00edtica de privacidad y seguridad y la Pol\u00edtica de cookies. *<\/label>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"lr-form-messages\" class=\"tw-lr-hidden\"><\/div>\n\n\t\t\t\t\t<div class=\"tw-lr-text-center tw-lr-pt-4\">\n\t\t\t\t\t\t<button type=\"submit\" id=\"lr_submit_btn\" class=\"tw-lr-inline-flex tw-lr-items-center tw-lr-justify-center tw-lr-px-8 tw-lr-py-3 tw-lr-border tw-lr-border-transparent tw-lr-text-base tw-lr-font-medium tw-lr-rounded-lg tw-lr-bg-gray-900 hover:tw-lr-bg-gray-800 tw-lr-text-white focus:tw-lr-outline-none focus:tw-lr-ring-2 focus:tw-lr-ring-offset-2 tw-lr-transition-colors disabled:tw-lr-opacity-50 disabled:tw-lr-cursor-not-allowed\">\n\t\t\t\t\t\t\tEnviar 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